/ Myslio OMS

Orders under control. Less manual work between systems.

The system handles routine steps. Your team handles situations that require a decision. Your current store can stay; we agree the integration scope based on its capabilities.

Myslio OMS manages orders and related processes centrally across connected systems.

What we will set up together

Order visibility from agreed stores and sources.

Rules for a selected process: payments, parcels or communication.

Connections to available systems with error handling and outcome checks.

Task ownership, permissions and approvals for your team.

When this solution makes sense

  • Your store works, but the team manually joins information from several systems.
  • The same parcel or payment problems keep recurring.
  • You need to see who owns an issue and how it was resolved.
/ How it works

From the first conversation to daily operations.

STEP 01

Choose one process

For example, parcels nearing return or mismatched payments. Agree the input data, objective and accountable owner.

STEP 02

Validate integrations

Check available data, permitted actions and API support. Unsupported steps stay with a person.

STEP 03

Test the rules

Validate normal and failure scenarios on a limited scope. Sensitive actions require the agreed approval.

STEP 04

Hand over and measure

Give the team an exception-handling procedure. Track outcomes, resolution time and integration reliability.

/ Scope and readiness

What we check before launch

Start where a change makes the most business sense.

We begin by mapping data and selecting one Order Rescue process.
We check APIs, permissions and data quality. Shoptet integration requires pilot validation.
Financial and other sensitive actions have agreed limits and approval rules.
/ What we measure

What we will measure

  • Team time spent on each case.
  • Time to resolution and the number of open issues.
  • The selected process outcome, using available data.
/ FAQ

Practical questions before you start

Do we have to replace our store?+

No. We first assess how to connect your existing systems and which parts of the process we can take on.

What is included in the first deployment?+

The agreed process, required integrations, rules, permissions and team handover. We confirm the scope in the proposal.

How much does it cost?+

Pricing depends on systems, process and support scope. The proposal separates implementation, recurring costs and further development.

Is the Shoptet integration a ready-made plug-in?+

It is not a universal one-click plug-in. API scope, permissions and the specific process are validated in a pilot.

What remains with a person?+

Exceptions outside the agreed rules and actions requiring approval. Authority comes from agreed limits, not unrestricted agent discretion.

What happens when an integration fails?+

We define how failures are recorded, who handles them and when a step can be retried safely. Without confirmation from the target system, an action is not considered verified.

Discuss order management

Tell us briefly what you need. We will get back to you, clarify the requirements and suggest the next step.

Discuss order management
Myslio OMS — order management and store automation